qWisely
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FOR RESTAURANTS & CAFÉS

A full house,
not a crowded door.

Guests scan the QR code at your entrance, join the waitlist and see a live wait time. They can take a walk or browse nearby, and when a table frees up your host calls them straight to it.

Set up your restaurantSee the setup steps
Replaces the paper waitlistNo app for guestsReady in minutes

CHALLENGES WE SOLVE

Weekend rush problems, solved

A crowd blocking the entrance, a host juggling a paper list and guests walking away because nobody could tell them how long it would be.

THE PROBLEM

Guests crowding the entrance

With qWisely: Guests join the waitlist by scanning the QR code at the door. Their spot is saved on their phone, so they can wait nearby instead of blocking your entrance.

THE PROBLEM

“How long is the wait?” at every arrival

With qWisely: Set a typical dining time for each table size. Guests see a live position and estimated wait before and after they join, which gets more accurate as qWisely learns your real table times.

THE PROBLEM

Guests walking off and missing their table

With qWisely: On supported phones, guests can turn on alerts for about 5 minutes before their turn and when their table is ready, even with the phone locked.

THE PROBLEM

Matching parties to the right table

With qWisely: Guests pick their party size when they join, so your host sees “Table for 4” next to each token. When a table frees up, use “Call now” on the right party and they’re told which table to go to.

THE PROBLEM

Called guests who aren’t back yet

With qWisely: Skip them so the next one or two parties are seated first. They keep their place and get notified. After two skips, mark them as a no-show.

THE PROBLEM

Guessing your peak hours

With qWisely: Insights show your busiest hours and days, average wait, walk-away rate and how long tables actually stay occupied, so you can plan staff and opening hours.

STEP-BY-STEP SETUP

Set up your waitlist in six steps

Most restaurants and cafés are ready in a few minutes. Here is a setup that works well for a dine-in waitlist.

  1. Create your account and add your restaurant

    Sign up with your email, then enter your restaurant’s name and address. Only you and your team need an account. Guests never do.

    Have a separate takeaway or pickup counter? Add it as its own business with its own QR code, so pickups don’t mix with the dining waitlist.

  2. Add your tables as service points

    Add a service point for each table that seats one party at a time. When a guest is called, they’re told which table to go to.

    Table 1Table 2Table 3Window tablePatio 1

    Is a section closed tonight? Switch those tables off so wait times stay realistic.

  3. Add party sizes as waitlist options

    Add one option per party size, with a typical dining time. Guests choose their party size when they join, and the time is used for wait estimates.

    Waitlist optionDining timePrice
    Table for 245 min—
    Table for 460 min—
    Table for 675 min—
    Large group (8+)90 min—
    Counter seat30 min—

    Leave the price empty for dine-in options. Insights show how long tables really stay occupied, so you can fine-tune these times.

  4. Give your hosts their own login

    From the Team page, add your host and floor staff with their own email and password, and choose what each person can do.

    • Host: “Manage queue” for the whole restaurant, to seat parties, add walk-ins and handle skips.
    • Floor manager: add “View insights” to follow wait times and busy hours.
    • Owner: keep “Edit business” for yourself, or anyone who updates tables and options.

  5. Put up your QR code at the entrance

    Print your QR code for the door, the host stand and the window. Optionally, show the display board on a screen near the entrance.

    • The display board shows which token is being seated at each table and plays a chime when a party is called.
    • It also shows the QR code, so arriving guests can join the waitlist straight from the screen.

  6. Seat guests from the dashboard

    Your host runs the waitlist from a phone or tablet at the host stand.

    • When a table is cleared, use “Call now” on the party that fits it, or “Call next” to seat the next in line.
    • Add walk-ins with a name and party size for guests who prefer not to scan.
    • Set the restaurant to “Closed” when the kitchen stops taking new guests, so new joins stop.

GOOD TO KNOW

Questions restaurants ask

Do guests need to download an app?

No. They scan the QR code with their phone camera and join in the browser. No app and no sign-up.

Does qWisely match parties to table sizes automatically?

No. Your host sees each party’s size on the waitlist and picks the right one with “Call now” when a table frees up.

Can guests reserve a table in advance?

Not at the moment. qWisely is a live waitlist for guests who arrive or are on their way.

Does it take food orders or payments?

No. qWisely manages the waitlist only. Ordering and billing stay with your current system.

Can I use it for takeaway pickups?

Yes. Add your pickup counter as a separate business with its own QR code and options like “Takeaway pickup”, so it runs as its own queue.

ALSO BUILT FOR

Salons, spas & barbersClinics & consultationsRepair & service centersOffices & public countersRetail & pickup counters

FOR RESTAURANTS & CAFÉS

Ready to clear the crowd at your door?

Set up your tables and waitlist options in minutes, put up your QR code and let guests wait wherever they like.

Set up your restaurant