THE PROBLEM
A crowded waiting area on busy days
With qWisely: Clients join by scanning the QR code at your entrance. Their place is saved on their phone, so they can wait outside, shop nearby or grab a coffee instead of filling your sofa.
FOR SALONS, SPAS & BARBERSBusy chairs,
Busy chairs,
calm waiting area.
Clients scan your QR code, pick their services and see a live wait time. They can step out for a coffee and come back when their turn is close. Your stylists keep cutting instead of answering “how long?”.
Works with walk-insNo app for clientsReady in minutes
CHALLENGES WE SOLVE
The everyday problems of a busy salon, solved
Weekends, festival seasons and evening rushes all look the same: a full sofa, people standing at the door and stylists keeping track of who came first.
THE PROBLEM
“How long will it take?” all day long
With qWisely: Each service has its own time, so qWisely works out a live wait from the services ahead and how many chairs are working. It also learns from how long services actually take in your salon.
THE PROBLEM
Clients walking out, or missing their turn
With qWisely: Clients see their position update live. On supported phones they can turn on alerts for about 5 minutes before their turn and when it’s their turn, even with the phone locked.
THE PROBLEM
Mixed services in one visit
With qWisely: A client can pick a haircut, beard trim and head massage on one token. The total time and price add up automatically, so the wait estimate stays honest.
THE PROBLEM
Several stylists, one confusing line
With qWisely: Add each chair or stylist as a service point. Whoever is free calls the next client, and the client is told which chair to go to. A stylist can be tied to their own chair.
THE PROBLEM
Called client not around
With qWisely: Skip them and let the next one or two people go first. They stay in line and get notified. After two skips you can mark them as a no-show and keep moving.
THE PROBLEM
No idea when you are busiest
With qWisely: Insights show your busiest hours and days, average wait, no-show rate and how long each service really takes. Use them to plan staff shifts and fix your service times.
STEP-BY-STEP SETUP
Set up your salon in six steps
Most salons are ready in a few minutes. Here is exactly what to set up, with example values you can copy.
Create your account and add your salon
Sign up with your email, then enter your salon’s name and address. Only you and your team need an account. Clients never do.
Running more than one branch? Add each one as its own business under the same account.
Add your chairs as service points
Add one service point for every chair, station or stylist that can serve a client at the same time. Name them the way clients will recognise them.
Chair 1Chair 2RiyaAmanSpa roomIs a stylist off today? Switch their service point off so wait times stay accurate.
List your services with time and price
Add the services clients can choose from. The time is used for wait estimates, and the price is shown to clients and totalled when they pick more than one.
Service Time Price Haircut 20 min ₹300 Beard trim 10 min ₹150 Hair colour 60 min ₹1,200 Head massage 15 min ₹250 Kids haircut 15 min ₹200 Facial 45 min ₹900 Not sure about a time? Make a fair guess. Insights will tell you when a service usually takes much longer or shorter than set.
Give your team their own login
From the Team page, add your stylists and receptionist with their own email and password. Choose what each person can do.
- Stylists: “Manage queue”, tied to their own chair, so “Call next” always sends the client to them.
- Receptionist: “Manage queue” for the whole salon, to add walk-ins and keep the line moving.
- Manager: add “View insights” or “Edit business” only for the people who need them.
Put up your QR code and display screen
Download your QR code and print it for the entrance, the reception desk and your mirrors. Optionally, open the display board on a TV or tablet so everyone can see who is being served.
- The display board shows each chair’s current token and plays a chime when a new client is called.
- It also shows the QR code, so new clients can join straight from the screen.
Run your day from the dashboard
Open the dashboard on your phone or the reception computer and keep the day flowing.
- “Call next” finishes the current client and calls the next one to that chair.
- Add walk-ins for clients without a smartphone, with their name and services.
- Set the salon to “On break” for lunch, and “Closed” at the end of the day to stop new joins.
GOOD TO KNOW
Questions salon owners ask
Do my clients need to download an app?
No. They scan the QR code with their phone camera and everything works in the browser. No app and no sign-up.
What about clients who don’t have a smartphone?
Add them as a walk-in from the dashboard with their name and services. They get a token number in the same queue as everyone else.
Can clients book a fixed appointment time?
Not at the moment. qWisely is a live walk-in queue. Clients join when they arrive or are on their way, and see a live wait.
Can a client ask for a particular stylist?
The queue is shared, and the next free chair calls the next client. To serve someone out of order, a stylist can call any waiting token directly with “Call now”.
Can my stylists use their own phones?
Yes. Each team member gets their own login and sees the dashboard for the salons you give them access to.
ALSO BUILT FOR
FOR SALONS, SPAS & BARBERS
Ready to run a calmer salon?
Set up your chairs and services in minutes, put up your QR code and let clients wait wherever they like.